Mortgage brokers in Australia face a dynamic industry that demands adaptability and the right resources. The right apps and software can save you time and provide better outcomes for your clients. This guide compiles the best digital tools to keep you competitive and efficient.
Whether you’re looking for loan calculators or CRM systems, this directory has you covered. Find tools designed to suit the specific needs of Australian mortgage brokers. Optimise your business with solutions that work smarter, not harder.
Track My Trail
Track My Trail is a specialised tool for mortgage brokers designed to simplify trail book management and provide valuable insights.
It shows you how your trail income shifts each month, making it easy to see where you’re gaining or losing ground. It also keeps a record of client activity, tracking both new clients and those you may have lost.
Another helpful feature is its ability to highlight clients who’ve significantly reduced their loan balances. This opens doors for brokers to reconnect and offer tailored services.
With features crafted specifically for mortgage professionals, Track My Trail ensures you can maximise your trail book’s potential and grow your business.
Website: https://trackmytrail.com.au/
BrokerEngine
BrokerEngine is a tailored workflow and automation tool designed specifically for mortgage brokers. It’s developed to streamline your operations and improve client handling.
This software isn’t repurposed for brokers—it was built with the profession at its core. Every feature reflects the real needs of mortgage broking teams.
BrokerEngine supports scalability, making it easy to handle client growth while ensuring each interaction remains smooth and professional.
By focusing exclusively on mortgage broking, BrokerEngine delivers a solution that fits perfectly into the workflow of brokers.
Website: https://brokerengine.com.au/
FinanceVault
FinanceVault provides a secure platform designed to streamline the home loan application process by enabling borrowers to share required documents with their mortgage brokers safely and efficiently. The service focuses on protecting user data through advanced encryption technologies and limiting access to authorised personnel only. With a simple, step-by-step process, FinanceVault ensures that borrowers can track their applications and easily address brokers’ clarifications, enhancing the overall approval experience.
The platform operates via a user-friendly document-sharing portal, accessible through personalised links sent by brokers. It offers mobile and desktop compatibility, ensuring flexibility for users.
FinanceVault prioritises privacy, ensuring documents are shared exclusively with brokers without intermediaries. Its integration within the BrokerEngine system allows brokers to efficiently manage client applications and streamline communication.
Borrowers receive a seamless experience, starting with a secure login, followed by document uploads as per broker requests. The platform facilitates back-and-forth clarifications between brokers and clients, ultimately expediting the approval process. FinanceVault’s emphasis on security, convenience, and transparency makes it a valuable tool for mortgage processing.
Services Offered
- Secure Document Sharing: Allows borrowers to safely upload and share home loan documents with their mortgage broker.
- Data Protection: Utilises gold-standard encryption and secure access protocols.
- User-Friendly Platform: Mobile and desktop compatibility for ease of use.
- Application Tracking: Enables borrowers to monitor their loan application progress.
- Broker Support: Integrated with BrokerEngine for enhanced broker management capabilities.
Website: https://financevault.com.au/
IDYou
IDYou is a pioneering digital application designed specifically for the finance and real estate sectors in Australia. The platform simplifies the Verification of Identity (VOI) process, ensuring compliance with VOI regulations while reducing the risk of identity fraud. Users can verify customer identities remotely via video calls on desktop, mobile, or tablet, making it a flexible and secure solution for modern business needs.
Key Services Offered:
- Remote Identity Verification: Conduct secure video interviews with customers, ensuring compliance with Australian VOI standards.
- Document Management: Access and store current identification documents for verification purposes.
- Fraud Prevention: Tools designed to confirm the customer’s likeness to their identification photos, reducing identity theft risks.
- Cost-Efficiency: Free for loans originated through approved lenders; $10 per verification for non-approved lenders or non-financial use.
- Two-Month Free Trial: Available for new lenders or non-lending related businesses.
- Customisation: Designed for ease of use and tailored to industry-specific needs.
The app has garnered positive testimonials from professionals in the mortgage and real estate industries for its efficiency and user-friendly interface. IDYou is backed by MSA National, a leader in legal and conveyancing services, ensuring top-tier security measures to protect customer information.
Website: https://idyouapp.com.au/
LendFoundry
LendFoundry is an award-winning SaaS platform designed for digital lending, offering solutions that manage the end-to-end loan lifecycle. It uses advanced technologies such as cloud computing and artificial intelligence to enhance operational efficiency and customer experience.
With scalable microservice architecture, it integrates seamlessly with over 80 third-party systems to optimise workflows, improve credit scoring, and ensure compliance.
Services Offered
LendFoundry delivers a comprehensive suite of digital lending solutions, including:
- Loan Origination System: Supports automated underwriting and manual verification processes for flexible loan management.
- Loan Servicing System: Offers an intuitive platform to manage customer interactions and loan services.
- Business Analytics: Provides data insights for decision-making and strategic planning.
- Credit Bureau Reporting: Facilitates easy and accurate credit reporting.
- Third-Party Integration: Includes ready APIs for seamless integration with external systems.
Additionally, the platform supports various asset classes, such as personal loans, working capital, merchant cash advances, point-of-sale loans, and salary advances.
Website: https://lendfoundry.com/
Cal.com
Cal.com is a versatile open-source scheduling platform designed for individuals, businesses, and developers. The platform offers a fully customisable scheduling experience, enabling seamless integration with users’ workflows and calendars.
It provides tools to simplify scheduling, manage availability, and streamline meeting setups, catering to various professional and personal needs. Cal.com is trusted by fast-growing companies worldwide and supports over 65 languages, ensuring global accessibility.
Services Offered:
- Customisable Scheduling Solutions:
- Tailor meeting links with personalised URLs.
- Set buffers and limits to avoid meeting overload.
- Support for multiple meeting types, including video calls, phone calls, and in-person meetings.
- Automation and Efficiency:
- Integrates with apps like Google Calendar and Outlook.
- Sends automated email/SMS reminders to reduce no-shows.
- Facilitates rescheduling and booking confirmations with ease.
- Business-Focused Features:
- Round-robin scheduling for teams.
- Built-in video conferencing.
- Stripe integration for monetising bookings.
- Embed scheduling pages into websites or apps.
Additional Features:
- Privacy-centric design to protect user data.
- Multi-platform compatibility with desktop and mobile devices.
- Easy customisation of the user interface to align with branding.
- Integration with popular tools like Slack, Zoom, and others.
Website: https://cal.com/
Quickli
Quickli provides a user-friendly platform that consolidates over 40 lender serviceability calculators into one interface. It is designed to save time and effort for mortgage brokers and financial professionals by delivering accurate results and comprehensive policy insights.
The platform incorporates lender-specific rules like DTI (Debt-to-Income), LTI (Loan-to-Income), and other financial metrics, making it easier to identify suitable lenders.
Key features include:
- Start-Up in Seconds: Quickly begin checking serviceability with minimal setup time.
- Lender Policy Insights: Integrates word-for-word lender policies to give context-specific results.
- Traffic Light System: Easily identify lenders that pass, fail, or need further assessment.
- Automatic Calculations: Handles HECS, notional rent, self-employed income, LVR tiers, and living expenses automatically.
Services Offered
- Streamlined serviceability calculators for 40+ lenders.
- Integrated lender policies for accurate scenario assessment.
- Automated handling of complex financial elements.
- Time-saving features like a traffic light system for lender assessment.
- A user interface designed for quick onboarding and hassle-free operation.
Website: https://quickli.com.au/
Onyx IQ
Onyx IQ provides an AI-powered loan management platform designed to automate various aspects of alternative lending businesses. The platform simplifies operations, enabling businesses to originate, underwrite, and manage loans more efficiently.
With robust analytics and prebuilt workflows, Onyx IQ streamlines lending operations, offering enhanced decision-making capabilities and increased business scalability.
Services Offered
- Underwriting Portfolio: Access a prebuilt, data-intelligent interface for better decision-making in underwriting processes.
- Loan Portfolio Management: Real-time monitoring and reporting to identify business strengths, weaknesses, and gaps.
- Soft Collections Workflows: Use communication templates and workflows for internal collections and default management.
- Syndication: Manage syndicated deals, automate payments and reports, and provide a dedicated syndicator portal.
- Broker Portal: Centralised pipeline management under a single login for efficient workflows and data accessibility.
- Customisable Decision Engine: Create and weight scorecards and render unique offers based on customer profiles.
- Lending-as-a-Service (LaaS): Streamlined automation for all lending processes, reducing manual efforts and inefficiencies.
- API Integrations: Enhance platform flexibility and compatibility with other business tools.
Website: https://onyxiq.com/
Ezidox
Ezidox is a leading secure information and document exchange platform designed to streamline workflows and enhance efficiency across various industries. By centralising and automating document collection, Ezidox aims to improve customer relationships, build trust, and ensure compliance with stringent regulatory standards.
Key Features and Services
- Document Management: Secure collection, storage, and validation of sensitive documents.
- Customisation Options: Custom templates, redaction services, full white-label branding, and on-demand dashboards.
- Workflow Automation: Automated notifications via SMS and email, compliance audit trails, and automatic file naming.
- Integration Capabilities: Seamless connections with third-party platforms such as Salesforce, Zapier, and Credit Sense.
- Security Standards: SOC2 Type 2 certified, PCI-DSS compliant, and accredited for handling sensitive data.
Industries Served
Ezidox supports a diverse range of sectors:
- Agribusiness: Securely manage identity verification for transient workforces.
- Tourism and Migration: Streamline visa application processes.
- Legal and Estate Management: Collect and maintain regulatory-compliant client documentation.
- Healthcare and Aged Care: Store resident health information securely.
- Banking and Finance: Ensure compliance while managing client data.
- Education: Simplify enrolment processes for students.
- Government: Enable secure communication with remote populations.
- HR and Professional Services: Facilitate onboarding without insecure email exchanges.
Website: https://ezidox.com/
BankStatements
BankStatements offers a secure, web-based solution to instantly retrieve bank statements for lenders and brokers, streamlining the lending process in Australia and New Zealand. By providing a fast, reliable, and frictionless service, the platform enhances efficiency for financial service providers.
It is a trusted tool for responsible lending, helping users meet compliance standards with detailed income and expense analysis.
Key Features and Benefits:
- Income and Expense Verification: Assists in fulfilling responsible lending obligations by verifying income and expense data.
- Categorisation and Analytics: Provides detailed metrics for quicker and smarter decision-making.
- Living Expense Analysis: Includes detailed monthly expense breakdowns in its Responsible Lending reports (with the Plus Plan).
- Effortless Customer Experience: Customers can send correct bank statement data via secure links shared through SMS, email, or websites.
- Robust Security: Employs bank-level encryption and does not store online banking credentials.
The service is praised by financial professionals for its reliability, time-saving capabilities, and user-friendliness, and it has won multiple awards for excellence in data solutions, RegTech, and FinTech.
Services Offered:
- Instant retrieval of customer bank statements
- Comprehensive responsible lending reports
- Data categorisation and living expense breakdowns
- Secure, encrypted transfer of financial data
- Integration with lenders’ and brokers’ workflows via referral links
Website: https://bankstatements.com.au/